Student Support Coordinator

About the role

The Student Support Coordinator, reporting to general supervision, leads strategic programming to promote access, retention, and success for students transitioning from Early College High School programs into Texas A&M University‑San Antonio. This term‑limited, grant‑funded position manages the Greater Texas Foundation Scholars Program and provides targeted services for first‑time‑in‑college students with ECHS backgrounds.

Key responsibilities

• Design and lead academic and social programming that supports engagement and success for GTF Scholars.
• Provide individualized case management and connect students to campus resources.
• Recruit, train, and supervise GTF Peer Mentors and paid student workers.
• Coordinate outreach to prospective GTF Scholars and support onboarding with internal teams and ECHS partners.
• Manage administrative tasks such as scholarship award notifications, student letters, and inventory tracking.
• Assist with budget tracking, scholarship compliance, and Financial Aid procedures.
• Develop programming for FTIC students with ECHS backgrounds outside the GTF cohort.
• Facilitate collaboration with Academic Advising, Enrollment Services, and Student Success departments.
• Track student engagement and academic performance, conducting proactive outreach as needed.
• Plan and facilitate orientation, welcome events, and first‑year experience activities tailored to ECHS transitions.

Required profile

• Bachelor’s degree in a relevant field or equivalent experience.
• At least five years of related experience, including two years supporting college students.
• Experience developing and evaluating student‑focused programs and managing grant‑supported initiatives.
• Familiarity with scholarship management, compliance, and coordination with Financial Aid.
• Prior experience coordinating peer mentor programs or student leadership development.

Required skills

• Proficiency with Salesforce.
• Advanced Excel skills.
• Experience using Banner or similar student information systems.