Strategic Deal Coordinator

About the role

As a Strategic Deal Coordinator embedded with a Regional Sales Director, you will own the end‑to‑end execution of new business and renewal deals from the Agree stage to Closed‑Won. You act as a critical member of the sales team, ensuring each deal moves smoothly through the pipeline and reaches closure on time.

Key responsibilities

• Own the pipeline of all deals at the Agree stage, maintaining up‑to‑date status, risks, and resolving blockers.
• Update expected close dates and provide reporting to inform the sales forecast.
• Lead pipeline review meetings with sales, account support, legal and operations to resolve or escalate issues.
• Serve as the expert on the order‑to‑cash process, clarifying roles, contacts, and escalation paths across teams.
• Pursue deal‑level escalations daily and record every step in Salesforce and Chatter for transparency.
• Ensure all deal information is complete and accurate, responding promptly to internal queries.
• Obtain missing details such as Bill‑to/Ship‑to information, IP ranges, authentication, and prior agreements.
• Document and share approvals throughout the process and provide feedback for process improvements.

Required profile

• Bachelor’s degree in Business, Finance, Marketing or related field, or equivalent practical experience.
• 2–3+ years in sales operations, deal desk, sales support, order management or a similar coordination role, preferably in a B2B SaaS environment.
• Strong organizational and project‑management skills with meticulous attention to detail.
• Excellent written and verbal English communication and confidence coordinating across sales, legal, finance and operations.
• Proactive problem‑solver who can manage multiple live deals simultaneously.

Required skills

• Salesforce (or comparable CRM) experience.