Store Manager - Hollister, Glendale Galleria

About the role

The Store Manager leads the Hollister location at Glendale Galleria and is responsible for staffing, training, developing and retaining both part-time and full-time staff, including career development for management. The manager is accountable for all store operations, including hours management, asset protection, sales floor and stockroom organization, and upholds company standards and brand presentation.

Key responsibilities

• Oversee sales floor and stockroom operations and ensure excellent customer service
• Coach staff on product knowledge and brand awareness to drive sales
• Ensure visual displays follow Brand and Corporate direction
• Recruit, hire and train management and non-management associates
• Handle staffing, scheduling and payroll
• Oversee inventory, replenishment, stockroom and omni-channel operations
• Analyze reporting to inform decisions, protect store assets and oversee store maintenance
• Perform opening and closing routines and operate register and point-of-sale systems

Required profile

• 2+ years of store management experience, or relevant supervisory experience in a customer-facing role
• Proven ability to drive business results in a fast-paced retail environment
• Strong critical thinking, problem-solving and attention to detail
• Self-motivated, able to take initiative, with a strong customer focus and knowledge of current fashion trends

Required skills

• Excellent communication, leadership and interpersonal skills
• Ability to build relationships and develop talent
• Payroll management and register operation

What we offer

• Quarterly incentive bonus program
• Paid time off and paid volunteer day per year
• Merchandise discount
• Medical, dental and vision insurance, life and disability insurance
• Associate assistance program and paid parental and adoption leave
• 401(k) savings plan with company match
• Training and development, with promotion from within