Star Creator & Special Project Lead – TikTok Shop

About the role

TikTok is looking for an experienced Project Manager to join the US TikTok Shop team. You will drive strategic initiatives that improve creator operations, boost productivity, and shape the e‑commerce ecosystem for millions of users.

Key responsibilities

• Develop deep knowledge of creator workflows, performance metrics and e‑commerce systems.
• Use data‑driven insights to track performance, identify bottlenecks and recommend improvements.
• Collaborate with cross‑functional teams to align priorities, execute business strategies and streamline processes.
• Design and implement best‑in‑class frameworks for cross‑team collaboration and operational efficiency.
• Lead projects in creator performance management, high‑potential creator incubation, merchandising matchmaking, and content‑quality enhancement.

Required profile

• Bachelor’s degree in Business, Economics, Marketing, Data Science or a related field.
• Strong analytical mindset with experience in program/project management, consulting or operations strategy.
• Proven track record of managing projects from inception to successful implementation.
• Experience working with cross‑functional or matrixed teams in fast‑paced digital environments.

Required skills

• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, MS Project).
• SQL for data extraction and analysis.
• BI tools such as Looker or Tableau to translate data into actionable recommendations.