Sr. Manager, Renewal Sales Insights & GTM

About the role

The Sr. Manager of Lifecycle and Renewal Sales Insights serves as the strategic leader and hands-on architect of the organization's data intelligence ecosystem. The role owns the end-to-end data strategy, roadmap, governance and analytics delivery for both LCM and Renewal Sales, acting as a player-coach who manages an existing team while delivering complex ad-hoc analyses and driving automated, self-service insights.

Key responsibilities

• Define, champion and execute the data intelligence strategy and long-term roadmap for Renewal Sales and LCM
• Establish and enforce data governance standards, definitions and compliance protocols across renewal sales and lifecycle management data
• Architect scalable data structures and system requirements that turn raw lifecycle metrics into business intelligence
• Lead, mentor and scale the data analytics team, including reporting analysts, and deliver high-priority ad-hoc analyses
• Drive the migration from manual data delivery to automated, self-service dashboards
• Act as the main data liaison for ERDM, RevOps, Finance, Order Management, CX, IT and executives
• Own the data architecture and technical requirements for the Project Aura system evolution

First 90 days

• Days 1-30: audit the LCM/Renewal Sales data landscape, assess pipeline infrastructure, shadow the analytics team and understand stakeholder needs
• Days 31-60: design a data delivery plan mapping critical data dependencies
• Days 61-90: begin execution, set up foundational self-service reporting and stabilize data workflows

Required profile

• 8+ years in data analytics, data architecture or business intelligence, with at least 3+ years in a leadership or people-management role
• Proven track record supporting Inside Sales, Renewal Sales, CX or recurring revenue in a B2B SaaS or enterprise technology environment
• Ability to communicate complex data needs to Finance, IT, RevOps and executives
• Hybrid player-coach mindset, balancing strategy with independent technical execution

Required skills

• Data architecture and data modeling
• SQL
• Tableau and PowerBI
• Familiarity with CPQ tools and CRM/customer success platforms such as Salesforce and Certinia

What we offer

• Target OTE of $190,000-$210,000, depending on location, qualifications and experience
• Benefits that may include health insurance, life insurance, retirement plans, paid time off, employee stock purchase plan and RSUs
• Hybrid working environment