Softlines Department Supervisor

About the role

Meijer is looking for a Softlines Department Supervisor in Machesney Park who plans, directs and supervises team members in the day-to-day operations of the store's softlines department. The supervisor acts as mentor and coach, drives customer service and sales, maintains store appearance during prime hours and is responsible for the department's P&L.

Key responsibilities

• Provide courteous, friendly and efficient service to customers and team members, and spend most of the time in the store.
• Handle staffing, selection and hiring to meet staffing needs.
• Promote succession planning by giving career paths, identifying development needs and taking responsibility for promotion decisions.
• Document and apply disciplinary actions and recommend discharge where needed.
• Be responsible for the department's P&L, sales and shrink control.
• Mentor and coach the team so that customer service and sales goals are exceeded and the area meets Meijer standards.
• Ensure the team is fully trained and has completed all required training.
• Communicate the Meijer Friendly Initiative in all team meetings and conversations, promote a safe work environment and perform other duties as assigned.

Required profile

• High school diploma or equivalent.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational experience in other store areas such as meat, bakery, produce and deli, plus customer service and product flow experience, is helpful.
• Reliable and consistent attendance required.

Required skills

• Clear communication and conflict resolution, addressing root causes.
• Ability to manage multiple tasks and analyze financial and statistical information.
• Ability to teach suggestive selling and to mentor team members, hourly workers and team leaders.
• Successful completion of all required certifications.

What we offer

• Pay range of $18.45 - $27.05, depending on experience and qualifications.
• Medical, dental, vision and life insurance, 401(k) with employer match, disability leave and PTO.
• Weekly pay, team member discount, paid parental leave, paid education assistance and development programs.