Social Media Manager

About the role

The Social Media Manager will shape and execute the social media strategy for the Space Needle & Chihuly Garden and Glass, turning visitors into enthusiastic fans. Working closely with the Director of PR and PR managers, you will drive brand awareness, support marketing campaigns, and boost attendance.

Key responsibilities

• Develop, implement, and manage social media strategies across six distinct accounts.
• Monitor and grow social traffic, engagement, and audience size on all platforms.
• Create and curate content, including copy, photography, and video.
• Build a pipeline of user‑generated content, partner photography, and photoshoots.
• Define KPIs, measure campaign performance, and produce regular reports.
• Maintain a standard operating procedure for social media activities.
• Stay current with emerging platforms, trends, and best practices.
• Collaborate with internal and external stakeholders to ensure consistent communication.
• Perform other duties as assigned.

Required profile

• 3+ years of professional content curation and social media marketing experience.
• Proven ability to grow and retain social audiences.
• Experience with consumer‑facing brands, especially hospitality, tourism, attractions, or food & beverage.
• Strong organizational skills, detail‑orientation, and ability to work in a fast‑paced, collaborative environment.
• Willingness to work occasional evenings or weekends and to stand for long periods at events.
• Excellent written and oral communication skills.

Required skills

• Meta Business Suite
• Google Analytics
• Supermetrics
• CrowdRiff
• Microsoft Office

What we offer

• Full‑time salaried position ($70K‑$80K annual range).
• Medical, dental, vision, life, and long‑term disability coverage.
• 401(k) plan with 50% match on the first 6% of contributions.
• Paid personal days (15 per year) and 14 days of PTO.
• Tuition reimbursement up to $2,500 per year.
• New‑child family leave up to 4 weeks.
• Employee discount on retail, food, and beverage purchases.