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SMB Account Manager – Food & Beverage

Square · Los Angeles

Mid 🇬🇧 English

Job description

About the role

Join Square’s Account Management team to help small‑and‑medium‑size food and beverage merchants grow their businesses. As an SMB Account Manager you will act as a trusted advisor, guiding clients on how to adopt Square’s omnichannel tools and unlock new revenue opportunities.

Key responsibilities

  • Own, retain, and grow a portfolio of SMB Food & Beverage merchants.
  • Drive expansion through product adoption, upselling, and value‑based recommendations.
  • Act as the voice of merchants within Square, surfacing insights that influence product development.
  • Balance proactive outreach, retention activities, and growth opportunities through strong organization and time management.
  • Collaborate with Sales, Support, and Product teams to ensure a seamless customer experience.

Required profile

  • 3+ years of experience in sales, account management, or a related customer‑facing role.
  • Proven ability to build and maintain long‑term client relationships.
  • Strong organizational and time‑management skills.
  • Empathy and the ability to advocate for merchant needs.

Required skills

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    Published 3 months ago

    32 views · 0 interested

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    Square

    Los Angeles