Site Reliability Engineer (Founding Role)

About the role

Exiger, an AI partner for supply chain and procurement automation, is hiring its first dedicated Site Reliability Engineer. This is a founding role based in Jersey City with a hybrid arrangement, and it requires U.S. citizenship and eligibility for a U.S. security clearance. You will set the standards, tooling and practices that keep the platform reliable for 550+ customers, including Fortune 500 companies and U.S. government agencies, and own reliability across the full service lifecycle.

Key responsibilities

• Establish the SRE function: define SLIs, SLOs and error budgets, and set reliability standards adopted by other engineering teams.
• Build observability: instrument services for availability, latency and system health and turn signals into actionable insight.
• Make data-driven decisions: form hypotheses, measure the impact of changes and prioritize reliability by metrics.
• Own production reliability from design consulting and launch reviews through steady-state operation.
• Automate repetitive manual work with infrastructure as code and self-service tooling.
• Plan for scale through capacity planning and performance analysis.
• Run chaos engineering and fault-injection tests (game days) to ensure graceful degradation and recovery.
• Lead blameless incident response and postmortems, and join an on-call rotation.
• Use AI-assisted development tools (such as Codex and Claude) to speed automation and investigations.

Required profile

• Bachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience.
• 6 years of software or systems engineering experience, including at least 4 years in a dedicated SRE, production or platform reliability role; you must have practiced SRE before.
• 4 years designing, analyzing and troubleshooting large-scale distributed systems.
• Proven incident management experience: on-call ownership, leading response under pressure and driving blameless postmortems.
• Willingness to travel as needed for customer engagements.

Required skills

• Strong Unix/Linux internals and networking fundamentals (TCP/IP, DNS, routing, load balancing).
• Hands-on experience with SLIs, SLOs, error budgets, monitoring, observability, capacity planning and automation.
• Experience with chaos engineering or fault-injection testing (e.g., Chaos Monkey, Gremlin, LitmusChaos).
• Familiarity with cloud platforms (AWS) and secure system integration.
• Nice to have: Go or C (Java also welcome), ML/data platform support, Snowflake, Redshift or Apache Iceberg, and FedRAMP or other regulated environments.

What we offer

• Discretionary time off with no maximum limit.
• Health, vision and dental benefits.
• Competitive compensation package.
• 16 weeks of fully paid parental leave.
• Flexible hybrid work and wellness stipends.
• Career development programs with reimbursement for educational certifications.