Shift Manager, Taco Bell Centerville, OH

About the role

Taco Bell is hiring a Shift Manager (listed as Shift Lead) in Centerville, OH, to lead shifts with energy and passion and uphold the brand's high standards. The manager resolves customer concerns, coaches and guides the team, and partners with management on business initiatives. The location is 9300 Dayton Lebanon Pike, Centerville, OH.

Key responsibilities

• Run the MIC (Manager in Charge) Success Routine and prioritize customer needs
• Supervise team members completing Shift Excellence tasks and keeping them clean and neat
• Ensure food safety, order quality and accuracy
• Resolve customer complaints quickly and give regular, constructive feedback to team members
• Train team members, handle conflicts and help the GM resolve them
• Assist the GM in screening candidates, profit and loss management, cash control, inventory and labor
• Oversee product preparation, rotation, portioning, cooking and holding times
• Help with facility maintenance and health and safety standards

Required profile

• At least 1 year of restaurant or retail experience; 3 months of shift lead experience preferred
• At least 18 years old, with dependable transportation and punctual attendance
• Good communication, management, leadership and organizational skills
• Ability to lift up to 45 lbs and operate a cash register and make change

Required skills

• Knowledge of cash, security, inventory and labor policies
• Basic math skills

What we offer

• Competitive pay, free meals and flexible day, evening and late-night schedules
• Paid time off accrual, medical benefits and 401k with company match
• Health and wellness programs, discounts on mortgages, vehicles, cell phones and gym memberships