Shift Lead - Taco Bell Franchise, Folsom, CA

About the role

A Taco Bell franchise in Folsom, CA is hiring a Shift Lead (Job ID 11174677, posted 11/09/2026). The role supports the Restaurant General Manager (RGM) by running shifts in a self-sufficient way, taking ownership of problems and helping colleagues. It is a restaurant management position within the restaurant career area.

Key responsibilities

• Run shifts consistently, ensuring the MIC (Manager-In-Charge) success routine is followed and that Team Members complete their shift excellence tasks and present a neat appearance in company uniform.
• Prioritize customer needs, resolve complaints quickly and politely, and ensure food safety, quality and order accuracy.
• Report to work on time, in uniform, and use the approved timekeeping system accurately.
• Give regular feedback to Team Members, help train them, handle conflicts constructively and act like an owner by following cash control and security procedures, maintaining inventory and managing labor.
• Oversee product preparation, rotation, portioning, cooking and holding times, assist with facility maintenance and follow health and safety standards.
• Perform other duties as required by the manager.

Required profile

• Strong preference for internal promotion from the Hourly Champion position.
• At least 18 years old, able to pass a background check and drug test.
• Reliable transportation and ability to do basic business math.
• Able to stand, walk, lift up to 50 lbs and stoop for 90% of a shift, and to sweep, mop, dust, lift trash and clean the parking lot and grounds.
• Typical schedule averages 30+ hours per week, varying with operational needs.