Service Supervisor – Tower Bay Lofts

About the role

The Service Supervisor ensures that all interior and exterior areas of Tower Bay Lofts meet Greystar’s standards for cleanliness, safety, appearance, and functionality. This position combines hands‑on technical work with oversight of maintenance activities and vendor performance.

Key responsibilities

• Respond to resident service requests, diagnose issues, and perform repairs in line with policies, safety standards, and code requirements.
• Manage the make‑ready process for vacant units, including inspections, punch‑list creation, vendor scheduling, supply procurement, and final quality checks.
• Develop and enforce standards for grounds, amenities, building exteriors, common areas, and market‑ready unit interiors.
• Inspect work performed by service team members and external contractors to ensure compliance with quality standards and specifications.
• Maintain inventory of spare parts and maintenance supplies, coordinating orders with the Community Manager while adhering to budget guidelines.
• Execute monthly preventative maintenance tasks as outlined in the policy manual.

Required profile

• Ability to diagnose mechanical and technical problems and perform repairs safely.
• Experience overseeing make‑ready processes and coordinating vendors.
• Strong attention to detail for developing and maintaining cleanliness and appearance standards.
• Capability to inspect and evaluate work quality of internal staff and external service providers.
• Organizational skills for inventory management and budgeting support.

Required skills

What we offer

• Opportunity to work with a leading global real‑estate platform.
• Engagement in a dynamic, community‑focused environment.