Service Supervisor - Student Living Community

About the role

This Service Supervisor role at a Greystar student living community oversees and performs technical and mechanical work so that the buildings, grounds, amenities and common areas meet the company's standards for cleanliness, appearance, safety and functionality. The position is paid $29.00-$31.25 per hour.

Key responsibilities

• Manage work orders from resident requests and routine upkeep by diagnosing problems and repairing them according to policies, safety standards and code requirements.
• Oversee the make-ready process for vacant units: pre-move-out inspection, punch list, scheduling vendors and contractors, ordering supplies, completing maintenance and inspecting finished work.
• Set standards for the cleanliness and appearance of grounds, amenities, building exteriors, unit interiors, breezeways, curbs, signage, the leasing office, garbage areas, parking lots and other common areas.
• Inspect the work of other service team members, contractors and vendors, and develop corrective action plans where needed.
• Maintain spare parts and maintenance material inventory and work with the Community Manager to order supplies within budget.
• Complete monthly preventative maintenance as outlined in the policy and procedure manual.
• Support cost control by fixing rather than replacing parts and using materials and tools efficiently.
• Run regular safety meetings, keep MSDS sheets current and stay up to date on OSHA and other safety requirements.
• Provide customer service to residents and the team, handling complaints and assigning work orders efficiently.

What we offer

• Medical, dental, vision, disability and life insurance, with low employee-only medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays for new hires, plus birthday off after 1 year.
• Onsite housing discount at Greystar-managed communities, subject to availability.
• 6-week paid sabbatical after 10 years of service.
• 401(k) with company match up to 6% of pay after 6 months.
• Paid parental leave and fertility benefit reimbursement up to $10,000, plus an Employee Assistance Program.
• Additional critical illness, accident, hospital indemnity, pet insurance and legal plans.