Service Supervisor – Community Maintenance

About the role

The Service Supervisor ensures that all interior and exterior areas of the community meet Greystar’s high standards for cleanliness, safety, appearance, and functionality. This position combines hands‑on technical work with oversight of maintenance activities, vendor coordination, and resident service.

Key responsibilities

• Complete resident work orders and routine upkeep, diagnosing issues and performing repairs according to safety codes and company policies.
• Manage the make‑ready process for vacant units, including inspections, punch‑list creation, vendor scheduling, and final quality checks.
• Develop and enforce standards for grounds, amenities, building exteriors, signage, parking areas, and common spaces.
• Inspect work performed by team members, contractors, and vendors to ensure compliance with quality and scope.
• Maintain inventory of spare parts and maintenance supplies, assisting the Community Manager with budgeting and cost‑control initiatives.
• Conduct monthly preventative maintenance and lead safety meetings, keeping MSDS sheets current and adhering to OSHA regulations.

Required profile

• High school diploma or GED with experience in property‑management or building maintenance.
• Ability to read, write, and communicate effectively with residents, team members, and external contacts.
• Proficiency with basic math for financial and administrative documentation.
• Willingness to work flexible hours, including evenings, weekends, and holidays, and to respond to on‑call requests.

Required skills

• EPA Type I & II or Universal certification for HVAC work.
• Hands‑on experience with hand tools, power tools, mechanical equipment, and measuring devices.
• Knowledge of property‑management software (preferred) and standard office applications.
• Valid driver’s license for operating a golf cart on the property.

What we offer

• Competitive hourly wage $34–$37.
• Medical, dental, vision, disability and life insurance with low employee‑only costs.
• Generous paid time off, including vacation, personal, sick days, holidays and a birthday off.
• On‑site housing discounts, 6‑week paid sabbatical after 10 years, 401(k) match up to 6%.
• Parental leave, fertility benefit reimbursement, employee assistance program, and additional wellness benefits.