Service Plumber

About the role

Radiant Plumbing & Air Conditioning is seeking licensed Service Plumbers to join their team in Austin. You will diagnose and repair residential plumbing issues while providing excellent customer service.

Key responsibilities

• Diagnose residential plumbing problems and recommend solutions that fit the customer’s needs.
• Explain repair options, answer questions, and earn the customer’s confidence.
• Service and repair plumbing systems, including leak location, water heaters, water filtration, fixtures, drain cleaning, and drain line replacement.
• Guide and train an apprentice through hands‑on experience.
• Maintain accurate service records using a company‑provided iPad and ServiceTitan.

Required profile

• Active Tradesman, Journeyman, or Master Plumbing License.
• Residential plumbing service and repair experience.
• Strong communication and customer service skills.
• Ability to guide and train an apprentice.
• Valid driver’s license with no major violations in the past three years.

Required skills

• ServiceTitan software proficiency.
• Use of iPad for service documentation.

What we offer

• Uncapped earning potential with commission after training.
• Medical, dental, vision, and pet insurance.
• 401k with 4% company match.
• PTO, paid holidays, and paid wellness time.
• Company‑provided truck, phone, iPad, and uniforms.
• Employee discounts, tool program, and continuing education.