Service Coordinator - Cashier Lead

About the role

Meijer is hiring a Service Coordinator (Cashier Lead) in Fort Wayne. The role ensures a high-quality customer shopping experience by leading and supporting front-end operations: coordinating checkout flow, keeping the front end clean and meeting service expectations, and assigning work for cashiers, the service desk and the courtesy team. It also involves active coaching, labor utilization and resolving customer issues.

The position is open Fridays, Saturdays and Sundays from 7:45am to 4:15pm, and can work two weekday nights from 2pm to 10:30pm, preferably Monday or Tuesday.

Key responsibilities

• Communicate with peer leadership for smooth shift handoffs, and perform a survival walk and shift handoff when the team leader or area leader is absent.
• Monitor and control shrink and financial results in your area, escalating concerns to leadership proactively.
• Champion community programs and lead by example through team member resource group engagement.
• Serve as a certified trainer and mentor team members hands-on, and act as subject matter expert for market programs, company pilots and training programs.
• Assign tasks to team members with the team leader and follow up to ensure completion.

Required profile

• Completed the Service Coordinator training curriculum, including the Cashier, Service Desk and Courtesy Team curricula.
• Good communication skills, friendly and customer-oriented, organized, detail-oriented and able to multitask.
• Willingness to lift, carry, push, pull, bend, twist, squat, kneel and climb; the amount varies by shift, day and season.

Required skills

• Ability to operate the cash register system and all financial services equipment.

What we offer

• Weekly pay and scheduling flexibility.
• Paid parental leave and paid education assistance.
• Team member discount and development programs for advancement.