Server (Seasonal) - American Girl NYC Cafe

About the role

The American Girl New York City retail store and Cafe is looking for a seasonal server to deliver food and beverages and provide an outstanding dining experience to guests. The position is part of the cafe team within the store and suits someone who thrives in a high-pressure, fast-paced environment.

Key responsibilities

• Greet customers on arrival and tell them about food and beverage options and store and restaurant events.
• Show working knowledge of menu items and ingredients and suggest items for guests with food allergies.
• Handle customer concerns and special requests professionally and on time.
• Service food and beverages efficiently, including suggestive upselling, timely delivery of orders, table checks and maintaining tables.
• Prepare, deliver and process table checks through the Infogenesis register system.
• Follow food and workplace safety guidelines and local and state health sanitation laws.
• Help co-workers and the restaurant team with parties, storewide events and projects.

Required profile

• Two years of experience in a high-volume and/or fine dining restaurant (required).
• ServSafe certification preferred; banquet or catering experience is a plus.
• Experience working with children preferred; ease of use with restaurant computer systems preferred.
• Able to lift up to 50 lbs and work a flexible schedule including nights, weekends and holidays.

Required skills

• Physical strength, mobility and dexterity to carry trays and serve food.
• Exceptional communication skills and a positive attitude in a busy setting.

What we offer

• Pay of $12 per hour plus tips, depending on location, skills and experience.
• Mattel describes itself as offering competitive total pay programs and comprehensive benefits.