Server

About the role

Delano Miami Beach, a luxury hotel with 171 rooms and food and beverage concepts, is hiring a Server. Working under the general guidance of the Assistant Bar Manager, the Server ensures friendly, efficient and timely service of food and beverages to all guests, in line with company standards and individual guest needs.

Key responsibilities

• Greet and seat guests promptly, present menus and explain daily specials
• Take accurate food and beverage orders, noting special requests and dietary restrictions, and relay them to the kitchen and bar
• Serve food and beverages courteously, check in with guests during meals and handle complaints professionally
• Clear and clean tables, keep the dining area tidy and restock supplies
• Process payments accurately using the POS system, handling cash and credit
• Open and close the dining area, follow health and safety and food-handling rules, and answer guest questions about the menu
• Work with team members, communicate clearly and positively, stay calm in emergencies and adapt to unusual situations

Required profile

• High school diploma or equivalent; two years' experience as a server in a contemporary dining restaurant preferred
• Hospitality-driven, friendly and fun demeanor
• Able to stand or walk a minimum eight-hour shift and to work inside and outside year-round
• Ability to multitask, work quickly and handle stressful situations
• Neat, clean and well-groomed appearance; specific uniform guidelines given by the supervisor

Required skills

• Excellent communication skills; reading, writing, speaking and understanding English
• Ability to work independently and in a team
• Physical ability to twist, push or pull, reach, bend, climb and carry objects
• Additional languages preferred