Senior Systems Administrator, Business Systems

About the role

Cerebras Systems builds the world's largest AI chip and works with model labs, global enterprises and AI-native startups. The Senior Systems Administrator is the hands-on operational owner of ERP and adjacent enterprise applications within the Business Intelligence and Systems (BIS) team, sitting in Application Operations. The role provides shared support across Finance, Accounting, Supply Chain, Manufacturing, Procurement, Data Center Operations, Legal, People and GTM, keeping production systems healthy, resolving user issues, administering access and controls, validating releases and taking ownership of new capabilities after delivery. NetSuite is the core platform, with support for applications such as Ironclad and Salesforce.

Key responsibilities

• Own day-to-day administration and production support for NetSuite and assigned applications, including stuck transactions, workflow failures and access issues, and manage provisioning, role changes and deprovisioning with least-privilege access.
• Diagnose process, data, configuration, script and integration issues, restore service safely and validate the business outcome with users before closing tickets.
• Support month-end, quarter-end and year-end close and critical procurement, receiving, warehouse and manufacturing operations.
• Monitor scheduled jobs, integrations, workflows and application health, follow recovery runbooks and escalate engineering defects with logs.
• Manage support-queue triage, severity, service levels, escalations and root-cause follow-up, and coordinate vendor releases, sandbox refreshes and regression validation.
• Configure roles, forms, fields, saved searches, reports, dashboards, approval rules and workflows, and deliver approved minor enhancements and workflow or script fixes.
• Perform approved data corrections and imports, and evaluate platform features for operational value.
• Partner with business users, BSAs, ERP and AI engineers, IT and Security, and implementation partners; train users, improve documentation and coordinate knowledge transfer.
• Execute assigned SOX ITGC and application controls, coordinate quarterly access certifications and privileged-access reviews, and maintain change records, testing and rollback plans.
• Use approved AI tools for troubleshooting, script explanation, test preparation and documentation, and identify automation candidates.

Required profile

• 6+ years of ERP or enterprise-application administration, including at least 4 years of hands-on NetSuite administration.
• Demonstrated production ownership across Finance and Supply Chain or Manufacturing, including incident triage, close support, operational transactions and release testing.
• Hands-on administration of at least one additional enterprise SaaS application such as Ironclad, Salesforce, a WMS, PLM, procurement or HR platform; ability to learn new applications.
• Practical SOX experience with access reviews, SOD remediation, change approvals, testing and evidence collection, including privileged access and emergency changes.
• Strong diagnostic, documentation and stakeholder communication skills, and an automation-first mindset.

Required skills

• Experience monitoring and troubleshooting integrations and jobs with Workato, Celigo, Boomi or comparable tools; working knowledge of APIs, logs, data imports and basic SQL or saved-search logic.
• Finance processes (procure-to-pay, AP, AR, GL, close, fixed assets, revenue, financial reporting) and supply chain/manufacturing processes (purchasing, inventory, work orders, cycle counts).
• Nice to have: NetSuite Administrator or other enterprise-platform or ITIL certification, experience building knowledge bases and service metrics, and experience in AI, semiconductor or hardware businesses.