Senior Specialist, Marketing (Field Capabilities)
msd · North Wales
Job description
About the role
The Field Capability Lead partners with the Associate Director, Customer & Field Insights to build field-facing capabilities that support multi-channel, customer-centric commercial engagement across the Business Unit. The role leads projects from ideation through implementation, covering capability definition, cross-functional coordination, CRT/medical-legal delivery and change management, with an initial focus on Field Suggestions and Field Alerts.
Key responsibilities
- Co-own and run the therapeutic area field capability portfolio (Field Suggestions, Field Alerts and future AI capabilities).
- Own a single intake and prioritization path for field capability requests, turning them into problem statements, requirements and release plans linked to measurable outcomes.
- Maintain field digital capabilities, update stakeholders and set vendor expectations for releases.
- Keep timelines, track project execution and gather stakeholder and field advisory input.
- Update training resources (QRCs, FAQs, training decks) and communications (bulletins).
- Partner with Marketing, Sales, Data & Digital/Health, Compliance/Legal, Medical and Managed Care teams on scope, content and timing.
- Facilitate cross-functional governance and working groups.
- Own the CRT/medical-legal review and submission process so materials roll out compliantly and on time.
- Use agile, iterative delivery to accelerate validated solutions.
Required profile
- BA/BS degree required.
- 3+ years in pharma sales, account management and/or headquarters roles.
- Proven cross-functional leadership, including matrix influence, and collaboration with internal teams and vendors/agencies.
- Strong analytics, problem-solving and insight-to-action ability, and solid business acumen of the marketing process.
- Change leadership: gaining sponsorship and driving adoption.
- Project management of multiple workstreams, with excellent communication, negotiation and stakeholder-influence skills.
- Preferred: experience managing or supporting AI-related projects, and experience in Oncology, Chronic Care, HIV, Vaccines, Ophthalmology or Immunology.
Required skills
- Agile methodology
- Marketing data analysis
- Matrix management
What we offer
- Base salary of $117,000 to $184,200 for the primary location (Pennsylvania), with eligibility for annual bonus and long-term incentives.
- Medical, dental, vision and other insurance, retirement benefits including 401(k), paid holidays, vacation and compassionate and sick days.
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Published 3 days ago
Expires 1 month from now
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msd
North Wales
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