Senior Solutions Architect (Field Architect)

About the role

ExtraHop's Solutions Architecture team focuses on customer success and outcomes rather than billable hours. As a Senior Solutions Architect, you will act as a Field Architect supporting Enterprise customers in a post-sales architecture capacity, serving a global customer base. The role requires polished, professional communication and the ability to adapt to the norms of customers across different cultures and regions.

Key responsibilities

• Develop advanced GUI and trigger scripts, and intermediate external REST API scripts
• Design and implement cloud network architectures in AWS, Azure and GCP
• Work with SOC and Incident Response teams on workflows using network data to reduce mean time to respond
• Build custom tools in Python and JavaScript-based APIs to extend the ExtraHop platform
• Create data visualizations and automated tools to support investigations and streamline repeatable processes
• Deliver hands-on learning sessions with key customer personnel

Required profile

• 6-8 years of relevant experience
• BS degree or equivalent
• Customer-facing experience and strong interpersonal skills
• Excellent written communication skills
• Independence, motivation and desire for practice ownership

Required skills

• Network detection technologies and packet analysis
• Networking fundamentals (OSI layers 2-4) and protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS)
• AWS, GCP and Azure
• Python and JavaScript

What we offer

• Salary of $150,000 - $163,000 per year, with a discretionary bonus and stock option grants
• Medical, dental and vision coverage effective day 1, 401(k) with employer match, flexible PTO and parental leave
• FSA and dependent care accounts, educational reimbursement, and a hybrid and remote work model