Senior Scrum Master / Agile Delivery Manager

About the role

Join a leading global CPG client undergoing a major transformation of processes and tools. As part of the Agile Delivery Managers team you will work across multiple locations and cultures, supporting platform engineering, data, connectivity and monitoring initiatives.

Key responsibilities

• Act as Scrum of Scrums Master for Platform Engineering, Platform Data, Platform Connectivity and Monitoring, coordinating dependencies with ServiceNow CMDB and other product teams.
• Coach Cloud & Edge Scrum Masters and introduce AI‑driven Copilot agents to augment agile ceremonies.
• Lead Agile ceremonies (daily stand‑ups, sprint reviews, retrospectives, backlog grooming) and maintain sprint plans, velocity tracking and capacity forecasts in Azure DevOps.
• Prepare and facilitate strategic cross‑platform workshops, including agenda setting, stakeholder alignment and collaborative planning.
• Produce and maintain project artifacts such as roadmaps, RAID logs and status reports, partnering with the Data Product Manager.
• Communicate project progress, risks, issues and blockers to leadership and provide executive‑level updates.

Required profile

• 8+ years of hands‑on Scrum Master experience, with at least 5 years managing projects, timelines, risks and cross‑functional communication.
• Proven ability to run Agile ceremonies, remove impediments and align teams across time zones (EST).
• Strong project management skills, including risk tracking, dependency management and stakeholder reporting.
• Excellent communication skills for leadership‑level reporting and synthesis of delivery status.

Required skills

• Azure DevOps
• ServiceNow CMDB
• Scrum and Agile methodologies
• AI/ML awareness for process augmentation (Copilot agents)