Senior Sales Advisor - Menswear

About the role

TOTEME, a fashion house founded in 2014 that creates women's and men's ready-to-wear, shoes, bags, accessories and jewelry, is looking for a Senior Sales Advisor to join its new store at South Coast Plaza in Los Angeles. The role is full-time, reporting to the Store Manager, and acts as a menswear ambassador, driving client engagement, styling, operations and brand building.

Key responsibilities

• Act as the in-store ambassador for TOTEME Menswear, using product expertise, styling guidance and client development
• Deliver a personalized customer experience aligned with the brand's values
• Build and nurture long-term client relationships through clienteling
• Work independently and collaboratively to run efficient workflows and meet sales targets
• Provide styling advice and maintain high-quality visual merchandising and store presentation
• Contribute to daily store operations and share customer insights, product requests and trend feedback with the team and management
• Analyze and work toward KPIs and business goals
• Contribute to the brand's social and environmental sustainability strategy

Required profile

• At least two years of experience in fashion retail, ideally in the luxury sector
• Proven success in customer service, client relationship building and exceeding sales goals
• Fluent English, written and spoken
• Available for a flexible schedule, including evenings and weekends

Required skills

• Strong understanding of menswear, styling and brand storytelling
• Results-oriented, highly organized with an eye for detail

What we offer

• Pay of $25-$30 per hour before tax, set according to profile, skills and experience
• A career development and title framework within the company