Senior Manager, Manufacturing Systems Engineering (ASRS)

About the role

Amgen is looking for a Senior Manager, Manufacturing Systems Engineering (ASRS) to lead the engineering team responsible for the performance, reliability and continued development of the automated warehouse systems at Amgen Ohio. The role covers ASRS, AGVs, AutoStore, material handling equipment, warehouse control systems and their interfaces with manufacturing lines and SAP EWM. It reports to both the site Facilities & Engineering leadership and the Global Engineering Technical Authority.

Key responsibilities

• Lead, coach and develop engineers, system owners and technicians, setting accountabilities, priorities, training plans and performance expectations.
• Establish support coverage, escalation paths and recovery procedures for a 24/7 operation, and respond directly to equipment failures, interface errors and material flow interruptions.
• Coordinate troubleshooting and restoration with Warehouse Operations, Manufacturing, Maintenance, Digital Technology, Quality and equipment vendors, and review system availability and performance data.
• Ensure system owners keep procedures, technical documentation, spare parts strategies, preventive maintenance and vendor support plans up to date.
• Provide engineering oversight of the full automated warehouse system, define technical ownership, and lead or support root cause analysis, corrective actions and change controls.
• Partner with Global ETA on lifecycle changes, technology upgrades and major modifications, and with EHSS on equipment safety and risk assessments.
• Support startup, commissioning, qualification and operational readiness of new or modified systems, and integrate ASRS, AGVs, AutoStore, warehouse control systems, SAP EWM and manufacturing/packaging lines.
• Lead continuous improvement and expansion projects, own the technical improvement and lifecycle roadmap, and support capital planning, equipment upgrades and vendor strategy.

Required profile

• Basic qualifications: doctorate with 2 years, master's with 6 years, bachelor's with 8 years, associate's with 10 years, or high school diploma with 12 years of engineering, automation, manufacturing systems, logistics or related experience.
• Preferred: experience leading engineers, technicians or multidisciplinary teams in a manufacturing or distribution environment.
• Preferred: experience with ASRS, AGVs, AutoStore, conveyors, warehouse control systems, SAP EWM or similar automated material handling systems, and with technical support and escalation practices for continuous operations.
• Demonstrated ability to lead complex troubleshooting, root cause analysis and reliability improvements.