Senior Director, PR & Communications

About the role

Fastly is looking for a Senior Director, PR & Communications to join its Marketing team and report directly to the Chief Marketing Officer. The role leads and scales the Global PR and Comms team, increasing external share of voice, raising awareness across global media, highlighting customer stories and protecting the company's reputation. It oversees a distributed global team including regional PR managers across AMERS, EMEA and APJ.

Key responsibilities

• Architect and execute a proactive, aggressive global PR strategy that secures regular tier-1 business, financial, tech and trade coverage.
• Partner with and manage regional PR leads across AMERS, EMEA and APJ to localize press strategy, manage regional PR agencies and tailor media coverage to local markets.
• Advise the CMO and executive leadership on media strategy, crisis communications and proactive press opportunities.
• Partner with Product Marketing and Customer Marketing to turn customer wins and product innovations into news stories.
• Manage external PR agencies and global communications budgets, setting accountability, media targets and performance benchmarks.
• Develop and track communications metrics such as share of voice, message pull-through, tier-1 press placements and media reach.
• Support senior executives with messaging, speaking platforms and customer comms, and champion internal storytelling through newsletters, All Hands and Behind the Numbers.
• Manage and mentor a global team across regions, plus dedicated leads for internal and GTM communications.

Required profile

• 10+ years of PR and communications experience in enterprise technology, developer infrastructure, cloud computing or cybersecurity, focused on media relations and corporate PR.
• Bachelor's degree.
• Proven track record of securing tier-1 business, tech and financial press coverage.
• Experience leading distributed global PR teams across AMERS, EMEA and APJ.
• Experience aligning external PR with GTM messaging and internal employee communications.
• Experience advising and coaching senior leaders and spokespeople, and handling crisis and issues communications under tight deadlines.
• History of managing global PR agency retainers with measurable results.

What we offer

• Estimated salary range of $209,560 to $295,860, with possible equity and discretionary bonus participation.
• Medical, dental and vision insurance, family planning and mental health support, Employee Assistance Program, and life, disability and accident insurance.
• Flexible vacation policy, up to 18 days of accrued paid sick leave, 12 paid local holidays and 12 paid wellness days.
• 401(k) with company match and an Employee Stock Purchase Program.
• Hybrid or remote work within the US, with a strong preference for hybrid near a local office; travel as required by the role.