Senior Community Manager - Paxon & Velo

About the role

Greystar, a global real estate platform focused on institutional-quality rental housing, is hiring a Senior Community Manager for its Paxon and Velo communities. The role manages the day-to-day operations of 2 or more properties, including the team, daily activities and resources, so that budgeted financial and operational goals are met and operations comply with company policies and fair housing, disability and credit reporting laws.

Key responsibilities

• Help develop property budgets by analyzing financial statements, marketing information and operational reports.
• Meet revenue targets by setting rent rates, collecting rent and fees, making bank deposits and preparing monthly financial reports.
• Approve vendor and contractor invoices, check insurance certificates, code charges correctly and manage communication between vendors, accounting and the owner.
• Stay within the approved budget and manage the petty cash fund.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees.
• Analyze market and economic trends and implement marketing and leasing strategies to reach occupancy and revenue goals.
• Respond to resident complaints and requests promptly, and ensure the maintenance team meets service standards.
• Inspect the property regularly to keep it safe, clean and well maintained.
• Hire, train and supervise property staff, and support the client/owner relationship through meetings, tours and performance updates.
• Complete accounting, financial and administrative reports; California managers use the California Lease File Checklist.

Required profile

• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• 4-6 years of experience applying property management, sales, marketing and customer service skills to run an apartment community and manage a team.
• Valid driver's license to operate a golf cart on site; California incumbents must also use the state lease checklist.
• Physical ability to access all parts of the property and to lift up to 20 pounds alone and 50 pounds with help; occasional local travel.

Required skills

• Property management software, preferably Entrata, Yardi and/or OneSite.
• Proficiency in internet, word processing, spreadsheet and database programs.
• Licenses and certifications required by state and local law.

What we offer

• Salary range of $70,000-$85,000, with possible bonus programs depending on whether the role is corporate or onsite.
• Medical, dental, vision, disability and life insurance, with low employee-only medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays for new hires, plus birthday off after 1 year.
• Onsite housing discount for onsite team members, and a 6-week paid sabbatical after 10 years of service.