Sales Manager – Group Hospitality

About the role

Hyatt Centric Wall Street New York seeks a results‑driven Sales Manager to generate group business, drive occupancy and revenue, and deliver a seamless client experience from inquiry to departure.

Key responsibilities

• Prospect and develop new group accounts across multiple market segments, respond to RFPs and convert leads through consultative selling.
• Negotiate contracts that maximize revenue, maintain a healthy sales pipeline, and create strategic account plans for key clients.
• Build lasting relationships with meeting planners and corporate clients, conduct site tours, host meetings and networking events, and generate repeat business.
• Collaborate with Operations, Revenue Management, Catering & Events, Front Office, and Food & Beverage to ensure flawless execution of group experiences.
• Manage assigned accounts, maintain accurate forecasting, keep CRM data current, analyze booking pace and meet monthly and annual sales targets.

Required profile

• Minimum 2 years of hotel group sales experience with proven success selling group business.
• Strong negotiation, closing and relationship‑building abilities.
• Excellent written and verbal communication skills and high attention to detail.
• Ability to manage multiple accounts in a fast‑paced environment.

Required skills

• Experience with Hyatt sales platforms, Cvent, Delphi or similar hotel sales systems (preferred).
• Knowledge of the New York City hospitality market.

What we offer

• Competitive salary plus incentive bonus.
• Comprehensive benefits package, paid time off and 401(k).
• Hyatt travel discounts, career growth opportunities and professional development.
• Supportive leadership team and collaborative workplace culture.