Sales Manager (Active Adult) - Cherry Hill, NJ

About the role

The Sales Manager leads the sales, leasing and resident retention strategy of a Greystar Active Adult community in Cherry Hill, NJ, overseeing onsite sales performance, prospect management, CRM use, outreach, lease renewals and customer experience. The role develops and runs marketing and business development plans, coaches the team and builds local market relationships to grow occupancy.

Key responsibilities

• Lead, coach and develop onsite Sales Consultants to meet occupancy, move-in and revenue goals, set monthly targets and run sales meetings, training and one-on-one coaching
• Run leasing and marketing plans, analyse market conditions and competitors, and oversee the lease renewal program (renewal letters, resident contact, renewal playbook)
• Manage prospect activity in CRM and property management systems, track lead response times, follow-ups, appointments and pipeline performance
• Create outreach strategies, plan marketing events and partnerships, represent the community at networking events and work with lifestyle and operations teams on community events
• Deliver a consistent prospect experience from inquiry to move-in, resolve concerns promptly and ensure compliance with Fair Housing regulations and leasing standards
• Prepare sales reports, occupancy forecasts and marketing metrics, make data-driven recommendations and complete required reports on time

Required profile

• Bachelor's degree preferred in Business, Marketing, Hospitality or a related field; equivalent experience considered
• 3-5 years of sales, leasing, senior living, multifamily or related customer-facing experience
• Prior experience leading, coaching or mentoring sales staff preferred
• Demonstrated success in hitting occupancy, revenue and sales goals

Required skills

• Proficiency in internet, word processing, spreadsheet and database programs
• Strong use of property management and CRM systems
• CRM, reporting and data analysis skills
• Communication, presentation, relationship-building and customer service skills

What we offer

• Hourly pay of $25.00-$27.00 plus a bonus structure (weekly, monthly or quarterly bonuses possible)
• Medical, dental, vision, disability and life insurance, with low employee medical costs
• 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus paid parental leave and fertility benefit reimbursement
• 401(k) with company match up to 6% after 6 months, and a 6-week paid sabbatical after 10 years
• Onsite housing discount at Greystar communities, subject to availability