Sales & Lead Generation Specialist (Skip Tracing)

About the role

A growing self-storage business is looking for a Sales & Lead Generation Specialist. The role focuses on outbound prospecting, skip tracing, lead qualification and customer communication, identifying potential property owners and sales opportunities while also supporting existing tenants with storage-related questions.

Key responsibilities

• Conduct outbound cold calls and prospecting to identify potential customers and property owners.
• Perform skip tracing to research and locate property owners and obtain accurate contact information.
• Use skip tracing tools and research platforms to build and qualify leads.
• Follow up with prospects, schedule appointments and maintain an organized sales pipeline.
• Handle inbound calls from tenants, customers and prospects, and assist with inquiries about storage units, accounts, payments, locks, gates and access.
• Maintain accurate CRM records, prospect information and call notes.
• Use RingCentral or similar calling platforms for inbound and outbound calls.

Required profile

• 2+ years of experience in cold calling, outbound sales and lead generation for U.S.-based clients.
• Hands-on skip tracing experience and proven ability to conduct prospect research independently.
• Strong English communication skills and professional phone etiquette.
• Experience with CRM platforms and calling systems such as RingCentral.
• Self-storage, real estate or property management experience is a strong advantage.
• Willingness to work during U.S. business hours.

Required skills

• Skip tracing and use of skip tracing tools
• Cold calling and outbound prospecting
• CRM and RingCentral