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Room Service Supervisor – Luxury Hotel

Four Seasons · La Nouvelle-Orléans

🇬🇧 English
ServSafe TIPS

Job description

About the role

Four Seasons Hotel and Private Residences New Orleans is seeking an energetic leader to head its In‑Room Dining team. As a Room Service Supervisor you will champion a culture of excellence, guiding a talented crew to deliver personalized, high‑quality in‑room dining experiences for our guests.

Key responsibilities

  • Lead daily In‑Room Dining operations, training, coaching and motivating staff while upholding Four Seasons service standards.
  • Communicate guest preferences and special requests to the kitchen, verify order accuracy and ensure timely, polished delivery.
  • Maintain a pristine, well‑organized service area, meeting luxury hospitality cleanliness and efficiency expectations.
  • Oversee amenity and guest request fulfillment, monitor service recovery opportunities and complete reports to continuously improve the guest experience.

Required profile

  • High School Diploma or equivalent.
  • Prior supervisory experience preferred.
  • Minimum of one year of food‑service experience.
  • Valid work authorization in the United States.

Required skills

  • ServSafe certification.
  • TIPS certification.

Questions fréquentes

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Published 4 months ago

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Four Seasons

La Nouvelle-Orléans