Restoration Crew Chief

About the role

SERVPRO of Richland County, a franchise of a national leader in property disaster restoration, is hiring a Crew Chief in Columbia, SC. You will manage and complete restoration jobs according to SERVPRO processes, supervise production technicians and work with customers and insurance adjusters. The franchise seeks someone comfortable working hard in challenging situations, with excellent communication skills and a strong interest in supervising others.

Key responsibilities

• Manage and complete jobs according to SERVPRO processes, set up efficient job flow and coordinate job requirements
• Respond to service calls, complete job documentation and supervise production work from start to finish
• Follow and enforce all safety procedures on the job site
• Communicate with commercial and residential customers and insurance adjusters, explain processes and answer questions
• Monitor and respond to customer concerns, and set clear expectations for Production Technicians
• Perform production processes as scheduled, ensuring quality control
• Identify safety hazards and resolve problems quickly
• Manage job file documentation, control project costs and protect equipment and materials
• Clean and maintain vehicles, equipment and the warehouse

Required profile

• Experience in demolition, construction or restoration
• High school diploma/GED
• Valid driver's license with a clean record and dependable transportation
• Ability to work nights and weekends, including a bonus-paid on-call schedule, and to travel locally or between SC and NC on day trips
• Ability to pass a criminal background check with no felony convictions
• Able to lift 50 pounds regularly and up to 100 pounds with assistance; exposure to chemicals, walking and standing for long periods, climbing ladders and working in tight spaces

Required skills

• Leadership skills to direct the work of others
• Effective written and oral communication
• Ability to supervise production technicians

What we offer

• Pay of $18.00 - $20.00 per hour
• 401(k), dental, health and vision insurance
• Opportunity for advancement