Residential Loan Officer

About the role

Associated Bank is looking for a Residential Loan Officer who builds customer relationships and guides borrowers through the mortgage application process. The role helps grow the bank's mortgage business, expands your industry network and lets you develop expertise across banking products.

Key responsibilities

• Build and maintain relationships with real estate professionals, builders, attorneys and other referral sources to generate new business.
• Conduct compliant mortgage pre-qualification interviews and recommend loan solutions suited to customer needs.
• Manage residential mortgage loan applications from origination through processing, ensuring regulatory and policy compliance.
• Follow up on leads and keep a strong pipeline of prospective borrowers.
• Partner with customers to identify additional banking needs and refer or cross-sell products and services.
• Promote mortgage lending programs, including outreach to low-to-moderate income individuals and underserved areas.
• Work with internal processing teams to support timely and efficient loan closings.
• Prepare and maintain accurate records and reports on loan origination and customer activity.

Required profile

• Bachelor's degree or equivalent combination of education and experience.
• 1+ years of residential mortgage processing or loan origination experience in a financial institution or mortgage banking company.
• Ability to meet S.A.F.E. Act registration requirements and comply with applicable regulations.
• Successful credit check in line with Regulation Z requirements.
• Preferred: experience building referral networks in real estate or financial services, knowledge of mortgage products and compliance standards, and strong relationship-building and customer service skills.

What we offer

• Pay range of $17.00 - $25.85 per hour, with possible incentive, commission or bonus opportunities.
• 401(k) and pension retirement savings plans.
• Paid time off to volunteer in your community.
• Diversity-focused Colleague Resource Groups.
• Well-being programs, parental leave, employee stock purchase plan and military benefits.
• Personal banking, loan, investment and insurance benefits.