This job is no longer available
This job expired on 16/08/2026. It no longer accepts applications.
Resident Services Manager – The Stacks
Greystar · Washington
Job description
About the role
This role manages customer support to residents, assisting with service requests, accounting and rental issues, and coordinating various resident‑related functions to drive community retention.
Key responsibilities
- Attend and actively contribute to all marketing meetings to align programming and communications.
- Manage the monthly resident event calendar.
- Resolve resident complaints and concerns promptly, answering questions about rent and fee payments to meet satisfaction and retention goals.
- Complete callbacks on all service requests within 24 hours.
- Develop, produce, and coordinate resident communications such as newsletters, surveys, and lease‑violation letters.
Required profile
Required skills
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Greystar
Washington
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