Resident Service Coordinator – Property Management

About the role

The Resident Service Coordinator supports prospective and current tenants, as well as property staff, by delivering high‑quality customer service and ensuring a smooth living experience at The Clara community.

Key responsibilities

• Welcome new residents, provide property orientation, and assist with utility set‑up.
• Coordinate resident activities, events, and community communications.
• Manage package deliveries, claim reminders, and resident inquiries.
• Develop and publish the property newsletter highlighting upcoming events and resident resources.
• Support property staff in planning and executing resident‑focused programs.

Required profile

• Entry‑level candidates with relatable customer‑service experience.
• Strong interpersonal skills and a genuine desire to enhance resident satisfaction.
• Ability to work a Saturday‑Wednesday schedule without on‑call duties.

Required skills

• Familiarity with Yardi property‑management software (preferred).