Rental Technician – Homewood Mountain & Lake Club

About the role

The Rental Technician provides guests with the right ski or snowboard equipment, clear usage instructions, and safety guidance while supporting daily operations of the Rentals Department at Homewood Mountain & Lake Club.

Key responsibilities

• Provide friendly, knowledgeable guest service throughout the rental experience.
• Assist guests with equipment selection, fitting, setup, and proper use, ensuring suitability for their ability level.
• Explain equipment operation, safety procedures, and applicable policies.
• Perform equipment checks, safety inspections, minor repairs, tuning, waxing, and routine maintenance.
• Maintain accurate departmental records and ensure the rental shop operates according to its operating plan.

Required profile

• Positive attitude, professional demeanor, and strong communication skills.
• Previous experience with ski or snowboard equipment rental, fitting, adjustment, or maintenance preferred.
• Must be at least 18 years old and able to work flexible hours, including evenings, weekends, and holidays.
• Ability to work in a fast‑paced team environment and stay calm during busy periods.
• Physical ability to stand, walk, lift items over 50 lb and work outdoors in all weather conditions.

Required skills

• Ski and snowboard equipment maintenance
• Boot fitting and adjustment
• Equipment tuning and waxing
• Safety inspections of rental gear

What we offer

• Full‑time, part‑time, or seasonal employment (non‑exempt)
• Employer‑sponsored 401(k) plan
• Employee meals and recognition programs
• Professional development and upward mobility opportunities
• Work‑family culture with an hourly rate of $21‑$24