Remote Office Administrator (Scholarship & Enrollment)

About the role

We are seeking a highly organized Remote Office Administrator to manage scholarship and enrollment workflows for a private K‑8 school. This part‑time, remote position supports school staff and parents while ensuring data security and process efficiency.

Key responsibilities

• Manage end‑to‑end scholarship application workflows, including account creation, document uploads, and tracking of acceptance, enrollment, invoicing, and parent approvals.
• Administer Early Learning Coalition (ELC) renewals, maintain shared trackers, send reminders, collect paperwork, submit renewals, and confirm approvals.
• Receive, organize, and securely store sensitive documents (birth certificates, pay stubs, IDs) using consistent naming conventions.
• Coordinate two‑factor authentication access to portals with on‑site staff, schedule login windows, and maintain credential logs.
• Maintain real‑time dashboards and weekly reports on student status, flag blockers, and escalate issues promptly.
• Communicate clearly with school staff and parents via email, phone, and video, providing step‑by‑step instructions.
• Create and refine SOPs, checklists, and templates to improve accuracy, speed, and compliance.
• Perform additional administrative tasks to support overall school operations.

Required profile

• Minimum 3 years of administrative support, document control, or data‑entry experience with high accuracy.
• Proven experience managing online application or portal workflows and meeting strict deadlines.
• Advanced proficiency with Google Workspace (Sheets, Drive, Docs, Gmail, Calendar).
• Excellent written and verbal communication in English; Spanish proficiency strongly preferred.
• Demonstrated discretion handling sensitive personal information and ability to pass a background check.

Required skills

• Google Workspace (Drive, Sheets, Docs, Gmail, Calendar)
• PDF and scanning tools (e.g., Adobe Acrobat, scanner apps)
• Web‑based portals such as Step Up for Students and Early Learning Coalition
• Google Sheets for tracker and report building
• Familiarity with project‑tracking tools (e.g., Trello, Asana) – a plus