Remote Nurse Assistant – Home Healthcare
Technical Support Team
Job description
About the role
A home healthcare provider serving elderly patients in New York City is looking for a detail-oriented, organized Remote Nurse Assistant. The role supports registered nurses (RNs) and caregivers with scheduling, nursing documentation, patient records and administrative coordination. It is fully remote, Monday to Friday, 9:00 AM to 5:00 PM New York time.
Key responsibilities
- Schedule registered nurse visits and Home Health Aide supervisory visits.
- Prepare and maintain nursing documentation such as revisit records, medical orders and medication lists, based on information from RNs or pharmacies.
- Update patient databases according to RN instructions.
- Review and maintain nursing logs, Google Calendar and records stored on a remote server.
- Communicate with pharmacies and medical offices about patient health status, appointments and documentation.
- Research relevant specialists and healthcare services for patients using available resources.
- Maintain compliance with HIPAA requirements and agency policies.
- Monitor and respond to emails promptly, and provide administrative and coordination support to nurses and caregivers.
Required profile
- Bilingual English and Russian, or English and Spanish.
- Medical education.
- Previous work experience in a clinic or hospital.
- Ability to handle confidential patient information responsibly and follow HIPAA requirements.
Required skills
- Strong computer skills and the ability to learn new software.
- Excellent organizational and time-management skills.
- Strong written and verbal communication, attention to detail and problem-solving.
- Confidence communicating with small groups; able to work independently and collaboratively.
What we offer
- Remote work within an experienced team, with guidance and support from a manager.
- Paid vacation after one year of employment.
- Necessary work equipment and software, including an IP phone, CRM, virtual fax, SMS service and VPN.
- Opportunities to develop skills in adaptability, conflict resolution, prioritization, time management, professional email and report preparation.
To apply, send your resume in English to the employer's careers contact.
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Published 3 days ago
Expires 1 month from now
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Technical Support Team
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