Relationship Banker – Westport, MA

About the role

As a Relationship Banker at Santander in Westport, you will act as a trusted advisor, helping customers achieve their financial goals through personalized banking, lending, and investment solutions. You will deliver exceptional service while supporting the branch’s growth and sales objectives.

Key responsibilities

• Achieve or exceed sales targets by promoting and cross‑selling banking products and services.
• Develop and maintain strong client relationships to understand financial needs and provide tailored solutions.
• Prospect for new clients through networking, referrals, lead calling, and community engagement.
• Deliver an elevated, personalized customer experience across all channels, including digital platforms.
• Address customer concerns promptly to foster loyalty and resolve issues.
• Ensure compliance with regulatory requirements and internal risk‑management policies.
• Collaborate with team members to meet branch goals and support nearby locations as needed.

Required profile

• Ability to meet or exceed sales targets.
• Strong relationship‑building and communication skills.
• Customer‑service orientation with a focus on delivering personalized experiences.
• Commitment to regulatory compliance and risk awareness.

Required skills