Relationship Banker – Homecrest Branch

About the role

As a Relationship Banker at Santander’s Homecrest branch, you will act as a trusted advisor, building long‑lasting relationships with customers by understanding their financial needs and goals. You will deliver tailored banking, lending, and investment solutions while providing exceptional service.

Key responsibilities

• Achieve or exceed sales targets by cross‑selling banking products and services.
• Develop and maintain strong client relationships to understand and meet their financial needs.
• Prospect new clients through networking, referrals, lead calling, and community engagement.
• Provide transactional, servicing, and product support to customers.
• Deliver an elevated, personalized customer experience across in‑person, phone, and digital channels.
• Engage customers with digital platforms and educate them on self‑service options.
• Ensure compliance with regulatory requirements and internal risk policies.
• Collaborate with team members and partners to meet branch goals and support nearby locations as needed.

Required profile

• Strong communication and interpersonal skills.
• Customer‑focused mindset with a commitment to service excellence.
• Ability to work collaboratively in a team environment.
• Attention to detail and adherence to compliance standards.

Required skills

• Proficiency with digital banking tools and platforms.