Relationship Banker – Edgartown, MA

About the role

As a Relationship Banker at Santander in Edgartown, you will act as a trusted financial advisor, building long‑lasting relationships with customers and helping them achieve their financial goals. You will deliver personalized banking, lending, and investment solutions while providing exceptional service both in‑branch and through digital channels.

Key responsibilities

• Achieve or exceed sales targets by promoting and cross‑selling banking products and services.
• Develop and maintain strong client relationships to understand and meet their financial needs.
• Prospect for new customers through networking, referrals, lead calling, and community engagement.
• Provide transactional, servicing, and product support to meet customers’ financial requirements.
• Deliver an elevated, personalized customer experience across all touchpoints.
• Engage customers via digital platforms, educating them on self‑service options.
• Ensure compliance with regulatory requirements and internal risk‑fraud policies.
• Collaborate with team members and partners to achieve branch goals and overall performance.

Required profile

• Ability to meet sales and performance targets.
• Strong customer‑service orientation and relationship‑building skills.
• Commitment to regulatory compliance and risk management.
• Effective communication in person, by phone, and through digital channels.
• Willingness to support nearby branch locations when needed.

Required skills