Relationship Banker – Customer-Focused Banking Role

About the role

As a Relationship Banker at Santander in South Kingstown, you will act as a trusted financial advisor, helping customers achieve their financial goals through personalized banking solutions. You will work directly with clients in the branch, delivering high‑quality service and promoting the bank’s product portfolio.

Key responsibilities

• Build and maintain strong, long‑lasting relationships with customers by understanding their financial needs.
• Promote and cross‑sell banking, lending, and investment products to meet sales targets.
• Prospect for new clients through networking, referrals, and community engagement.
• Provide exceptional service across all channels, including in‑person, phone, and digital platforms.
• Ensure compliance with regulatory requirements and internal risk policies.
• Collaborate with branch teammates to achieve overall branch performance goals.

Required profile

• Strong customer‑service orientation with a focus on delivering personalized experiences.
• Ability to identify customer needs and recommend appropriate financial solutions.
• Excellent communication skills, both verbal and written.
• Commitment to maintaining high standards of compliance and risk management.

Required skills

What we offer

• Opportunities for professional growth within a global financial institution.
• Access to training and development programs.
• Supportive team environment focused on innovation and customer success.