Relationship Banker (Bilingual Spanish)

About the role

Associated Bank is hiring a Relationship Banker in Milwaukee, Wisconsin, who speaks English and Spanish. The role involves building relationships with customers, providing exceptional service, processing transactions and introducing solutions that help customers reach their financial goals. It offers hands-on experience, completion of banker certification and the chance to advance within the organization. The position is located at 829 W Mitchell St., Milwaukee, and requires a credit check under Regulation Z.

Key responsibilities

• Process transactions efficiently and deliver outstanding customer service.
• Identify opportunities to recommend products and services that support customers' financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with insurance, mortgage and other specialists to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, following all policies and regulations.
• Take part in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that improve their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.

Required profile

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of customer-facing sales and/or service experience.
• Banking, financial services or retail sales experience preferred.
• Ability to speak English and Spanish.

What we offer

• Comprehensive training, hands-on experience and mentorship.
• Pay transparency: $17.00 - $28.96 per hour, with possible incentive, commission or bonus opportunities.
• Retirement savings through 401(k) and pension plans.
• Paid time off to volunteer in the community.
• Diversity-focused Colleague Resource Groups.
• Well-being programs, parental leave, employee stock purchase plan and military benefits.
• Personal banking, loan, investment and insurance benefits.