Receptionist

About the role

The Receptionist serves as the first point of contact for visitors, participants, families, and staff, ensuring a welcoming and professional environment. This role provides essential clerical support and manages front‑desk operations in a fast‑paced setting.

Key responsibilities

• Greet visitors, clients, families, and vendors in a courteous manner.
• Answer, direct, and take messages for incoming phone calls.
• Respond to general inquiries and schedule appointments while maintaining calendars.
• Receive, sort, and distribute mail and deliveries.
• Maintain visitor logs and reception records.
• Assist with filing, data entry, copying, scanning, and other clerical tasks.
• Preserve confidentiality of client and organizational information.
• Keep the reception area organized and welcoming.
• Prepare forms, documents, and reports as needed.

Required profile

• High School Diploma or GED.
• Intermediate knowledge of Microsoft Word, Excel, and Outlook.
• Ability to type at least 45 words per minute.
• Professional demeanor with excellent written and verbal communication.
• Strong commitment to confidentiality and dependability.
• Advanced customer‑service skills.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook