Receptionist – Front Desk for Leading NYC Law Firm

About the role

We are seeking a polished, articulate, and compassionate Receptionist to be the first point of contact for clients, visitors, and callers at a leading plaintiff‑side personal injury litigation firm in New York City. This full‑time, onsite position works 10 AM‑6 PM ET and offers a professional, client‑focused environment.

Key responsibilities

• Greet clients, visitors, and vendors with professionalism and warmth.
• Answer, screen, and direct incoming telephone calls.
• Manage conference‑room scheduling and prepare rooms for meetings.
• Receive, sort, and distribute mail and packages; coordinate outgoing deliveries.
• Scan, file, and organize documents and correspondence.
• Provide administrative support to attorneys and staff as needed.
• Maintain office supply inventory and handle confidential information with discretion.

Required profile

• Minimum three years of experience in receptionist, front‑desk, administrative, hospitality, or customer‑service roles.
• Prior experience in a law firm, healthcare, professional services, or luxury hospitality preferred.
• Exceptional verbal and written communication skills with a polished, professional demeanor.
• Strong attention to detail, empathy, and ability to handle sensitive client situations.

Required skills

What we offer

• Annual base salary $60,000‑$70,000 plus performance‑based bonus.
• Comprehensive benefits package.
• Opportunity to work in a reputable, client‑focused legal environment.