Quote Specialist

About the role

As an integral member of our team, you will play a pivotal role in supporting our service business by preparing accurate cost quotations for service and parts orders. You will gather and validate cost inputs, working closely with internal teams to ensure quotes are complete, accurate, and ready for Sales to present to customers.

Key responsibilities

• Prepare and quality‑assure cost quotes using standard labor rates, shipping costs, parts pricing and service guidelines.
• Coordinate with Field Service Coordinators, Service Center Coordinators and Distribution Centers to verify labor, material and logistics inputs.
• Confirm technician requirements, service locations and scheduling constraints for field and service‑center work.
• Engage ATS and AMDC to validate non‑standard or replacement components before quote release.
• Ensure compliance with Credit and Trade Compliance departments and obtain internal approvals.
• Maintain revision history, supporting documentation and audit traceability across OneCRM, One4AL, OneService, ServiceNow and other systems.

Required profile

• Associate’s degree in Business Administration or related field; bachelor’s degree preferred.
• 2+ years of experience in quoting, estimating or service coordination within an operations or technical environment.
• Demonstrated ability to manage detailed documentation, verify cost elements and follow structured approval workflows.
• Strong analytical, communication and coordination skills with internal departments.

Required skills

• Proficiency with ERP/CRM systems such as OneCRM, One4AL, OneService and ServiceNow.
• Ability to work with standard labor rates, shipping cost calculations and parts pricing tools.

What we offer

• Competitive hourly salary typically between $26.00 and $30.00.
• Full benefits package including medical, dental, vision, life insurance and 401(k) plan.
• Opportunities for personal growth within a 140‑year‑old start‑up culture.
• Hybrid work arrangement across multiple US locations.