Project Manager, Commercial

About the role

Energy Trust of Oregon, an independent nonprofit focused on energy efficiency and renewable energy, is hiring a Project Manager, Commercial in its Commercial department in the Portland metro area. The role coordinates and supports the day-to-day delivery of the Existing Multifamily offering, manages external contractors under the supervision of the Commercial Program Managers, and reports to the Program Manager - Commercial. The workplace is hybrid, and the position is open until filled.

Key responsibilities

• Coordinate with Program Managers on offers, strategies and approaches to engage multifamily customers.
• Track and report monthly, quarterly and annual goals, KPIs, milestones and deliverables with the Program Delivery Contractor, ensuring contract requirements and customer service standards are met.
• Provide delegated oversight of program implementation with contractors and coordinate with internal teams and contractors to resolve customer, community partner and trade ally complaints.
• Apply project management and quality assurance best practices, bring in other organizational resources, and contribute to program strategy development.
• Support community-based organizations and affordable housing partners, and work with operations teams to track customer participation and use data to improve program design.
• Keep offers in outreach, marketing and customer communication consistent, and keep program materials and website content up to date with marketing staff.
• Maintain accurate records of project information and hold regular cross-team meetings.

Required profile

• Bachelor's degree in communication, engineering, science, race and ethnicity studies, economics, urban planning/community development or another relevant subject, or equivalent professional experience.
• Three years of experience managing projects, contracts and/or program initiatives from initiation to completion.
• Ability to direct and work alongside contracted organizations and partners; experience with community-based organizations.
• Ability to apply an equity lens to policies, procedures and decisions, and to manage D&I program data.
• Strong time management, customer service skills and ability to lead multidisciplinary teams.

Required skills

• Microsoft SharePoint, Excel, Teams, PowerPoint and Word.
• Preferred: familiarity with Smartsheet and Asana, and familiarity with the energy efficiency industry and multifamily market.

What we offer

• Starting salary of $70,200-$78,600, full pay range $70,200-$103,800.
• Health, dental and vision insurance, employer-paid life and disability coverage.
• 401(k) with a 6% company contribution after 90 days, TriMet pass, and FSA/HSA access.
• Paid vacation, holidays, sick days, paid volunteer hours and employee assistance program.
• Hybrid work and career advancement opportunities.