Production Manager

About the role

The Production Manager at RWB Thrift oversees all activities in the production room, ensuring merchandise is efficiently rolled, priced, and prepared for the sales floor. Working closely with store leadership, the role drives productivity, quality, and a positive work environment in a fast‑paced thrift‑store setting.

Key responsibilities

• Manage daily production operations, including processing, rolling, and pricing of merchandise.
• Implement procedures to maximize productivity, reduce waste, and maintain consistent workflow.
• Conduct regular quality checks and address any issues promptly.
• Train, mentor, and evaluate Production Supervisors, fostering continuous improvement.
• Adjust staffing levels to meet production demand and oversee scheduling and timekeeping.
• Participate in recruitment, interview candidates, and facilitate onboarding for new hires.

Required profile

• Proven experience supervising production or operations teams in a retail or similar environment.
• Strong ability to coach, assess performance, and drive a productive work pace.
• Excellent organizational skills with a focus on efficiency and quality control.
• Capability to manage flexible staffing levels and adapt to fluctuating demand.

Required skills