Process Support Engineer - SEM

About the role

Applied Materials is hiring a Process Support Engineer (PSE) in Boise, Idaho, within its Global Field Group. The PSE guides products through their lifecycle from concept to qualification, supports customers on-site with installations, diagnoses, troubleshooting, service and repair of complex equipment, and works with customers and R&D teams to develop processes for advanced semiconductor chips. The role covers technologies such as Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

Key responsibilities

• Serve as liaison between the customer and the Business Unit for assigned projects, making sure customer issues are understood and solutions delivered.
• Optimize tool performance with the customer when needed to meet process and integration requirements.
• Check and approve the operational quality of system equipment and instruct customers on its operation and maintenance.
• Perform on-site installation and oversee diagnosis, troubleshooting, service and repair of complex equipment.
• Analyze process and tool data to identify trends, troubleshoot issues and support decisions.
• Deliver clear written and verbal communication to customers and internal stakeholders, and present findings, progress, recommendations and technical updates.

Required profile

• Minimum 5 years in semiconductor capital equipment or a similar high-tech industry.
• Preferred: 3+ years in applications or process engineering.
• Bachelor's degree in a STEM field.
• Knowledge of 3 or more processes on 1 or more technologies.
• On-site position in Boise, ID; travel of about 25% of the time; relocation eligible.

Required skills

• Preferred: experience with semiconductor real-time defect analysis tools and relevant analytical or metrology tools.

What we offer

• Salary of $86,500 to $119,000.
• A comprehensive benefits package, with possible eligibility for a bonus and a stock award program.
• A supportive culture that encourages learning and career growth.