Process Support Engineer III

About the role

As a Process Support Engineer (PSE) you will guide semiconductor products through their full lifecycle, from concept to qualification. You will provide high‑visibility customer support on‑site, perform system diagnoses, and service complex equipment. The role involves close collaboration with customers and R&D teams to develop advanced manufacturing processes.

Key responsibilities

• Act as liaison between the customer and Business Unit for assigned projects, ensuring clear issue understanding and solution delivery.
• Work with customers to optimize tool performance and meet process integration requirements.
• Check and approve operational quality of system equipment and instruct customers on operation and maintenance.
• Provide on‑site installation, troubleshooting, service, and repair of complex semiconductor equipment.
• Analyze data using statistics, design of experiments (DOE), and compile reports with high‑level conclusions.

Required profile

• Minimum 5 years of experience in Semiconductor Capital Equipment or a comparable high‑tech field.
• 3+ years in Applications or Process Engineering with a Bachelor’s degree in a STEM discipline.
• Willingness to travel up to 20% and relocate if needed.

Required skills

• Chemical Vapor Deposition (CVD)
• Atomic Layer Deposition (ALD)
• Plasma Reactive Ion Etch (RIE)
• Physical Vapor Deposition (PVD)
• Anneal processes
• Implant processes
• Statistical data analysis
• Design of Experiments (DOE)
• Root cause analysis

What we offer

• Salary range: $108,000 – $148,500 per year.
• On‑site position in Boise, ID with a supportive work culture and comprehensive benefits.