Process Improvement Specialist

About the role

Tarleton State University seeks a Process Improvement Specialist to support operational improvement initiatives across the institution. The role involves analyzing business processes, identifying efficiency opportunities, and collaborating with stakeholders to implement sustainable solutions.

Key responsibilities

• Lead and support process improvement initiatives across Finance, HR, Student Services, Admissions, Registration, and IT.
• Facilitate process discovery sessions, develop process maps, SOPs, and workflow diagrams.
• Apply continuous improvement methodologies such as Lean, root cause analysis, and automation/AI enablement.
• Collaborate with stakeholders to design future‑state processes and assist with implementation planning.
• Track project outcomes, report efficiency gains, and support training and knowledge sharing.

Required profile

• Bachelor’s degree in Business Administration, Information Systems, Industrial Engineering or related field.
• Minimum five years of experience in process improvement, business analysis, or related areas.
• Demonstrated ability to manage multiple priorities and collaborate across departments.
• Experience working in higher education or similarly complex organizations is preferred.

Required skills

• Working knowledge of Lean and continuous improvement methodologies.
• Proficiency with process‑mapping tools such as Visio, Lucidchart, or Miro.
• Strong analytical, problem‑solving, and communication skills.
• Familiarity with responsible AI concepts and automation tools.